Wolds Veterinary Clinic prides itself on providing a first-class service for our clients and pets alike. This would not be possible without our fantastic Administration Team. They are the first people you speak to on the phone and the first caring face you see when you enter the practice.
They manage the Vet’s and Nurse’s diaries, help with insurance claims, repeat prescription requests, enquiries and oversee the general smooth running of the practice.
Donna
Practice Manager
Donna is our Practice Manager here at Wolds Veterinary Clinic.
Donna originally qualified as a Beauty Therapist in 2001 at Lowestoft College, Suffolk and worked within the beauty industry for 4 years. She soon came to realise though that it wasn’t her passion and so looked for a change of career. The change of career led her to a Receptionist position in a small animal veterinary practice in Suffolk.
Donna met her husband and moved to Lincolnshire in 2010 and continued to work within the veterinary industry in a larger veterinary practice as a Receptionist and in Administration. Donna has worked at Wolds since we opened our doors in September 2017 as a Receptionist initially and now as Practice Manager.
She has three beautiful children: Lily,George and Roni. Donna also has a crazy Springer called Bobby and a cat called Barry. They all enjoy family dog walks in our spare time.
“It’s great to be part of the friendly team at Wolds Vets and I enjoy meeting our lovely clients!”
Justine
Duty Practice Manager
Justine is our Duty Practice Manager. She was initially new to the veterinary industry having spent 27 years in Retail Management, but after spending a month helping out, she enjoyed it so much, that that she never left!
Justine really enjoys using her management skills in a new environment and industry, but the thing she enjoys most about working at Wolds is the people – both staff and all the different clients.
Justine is married to Carlos and they have two lovely sons: Sam and Charlie. They have a dog named Baxter and a cat called Woody, both named by my children (Baxter from Anchorman and Woody from Toy Story!)
In her spare time she enjoys eating out with friends and going to the cinema. She particularly likes a good horror or ghost story!
Louise C
Deputy Practice Manager
Louise is our Deputy Practice Manager. As well as being part of the Management team, Louise is also the main person involved in processing our pet insurance claims.
Louise has worked in veterinary practices for many years and enjoys meeting everyones furry friends!
She is lucky enough to own a beautiful labrador called Dudley and they like exploring the countryside together. Louise also has a big passion for horses and spends much of her spare time caring for and riding her own horse.
Jo
Dispensary Manager
Jo is our Dispensary Manager here at Wolds. Some of you may remember Jo from when Wolds first opened. I am happy to say after moving away for nearly 3 years, Jo is back with her Wolds family (which has more than tripled since she left!)
Jo has achieved her SQP qualification as well as undertaking other CPD to help her to advnace in her role and help her colleagues and our patients.
In her spare time, Jo is kept busy with her fur babies – 2 senior cats Simba and Skunk, Cosmo the rabbit and our feathered girls. Jo and her daughter are both animal crazy and have two Jack Russells too to keep them busy!
Jodi
Head Receptionist
Jodi is Head Receptionist here at Wolds.
She graduated from Bishop Burton College in 2016 with an Animal Behaviour and Welfare degree. Jodi previously worked in a pharmacy as a medicines dispenser, although her dream has always been to work in a veterinary practice. Jodi has gained her AMTRA SQP qualification in companion animals.
Jodi is now delighted to be following her dream here at Wolds and loves that she is continuing to learn so much along the way. She especially enjoys meeting the clients and getting to know their animals with their individual characters. Jodi also thinks it is special to be a part of such a friendly, close nit team.
Jodi has a Vizsla named Obie and two cats called Luna and Lando, who keep her busy with their mischievous antics together at home!
Denise
Receptionist
Denise is a Receptionist here at Wolds Veterinary Clinic. Previously, Denise has worked for many years in pharmacy. Denise has achieved her AMTRA SQP (suitably qualified person) qualification for equine and small animals. She has also had experience with horses, caring for and exercising them.
Outside of work, Denise enjoys dog agility training and competitions. Denise is also very much a water baby and can be seen on the seas or canals with her sup board or swimming.
“I am so pleased to be part of the Wolds team! Everyone is great to work with and always striving for excellence. I love meeting all the pets and their owners and hearing all about the antics the former get up to!!”
Molly
Receptionist
Molly joined the brilliant Reception team at Wolds Veterinary Clinic in October 2020. It had always been her dream to work in a veterinary practice due to her love for animals and after working as a Receptionist in a GP practice for 5 years, Molly decided to make the move.
Molly lives with her husband, Adam, along with crazy Golden Retrievers, Nancy and Norman and their guinea pigs Betty and Dora.
In her spare time, Molly enjoys going out with her family and friends, shopping and going on long walks. Molly also has a huge love for donkeys so likes to visit donkey sanctuaries!
“I really love being part of the Wolds team; everyone has been so friendly right from my first day and I can’t wait to learn more and get to know the clients and their fur babies!”
Gemma
Receptionist
Gemma joined the Wolds team as an Animal Nursing Assistant but missed the client interaction so when a Receptionist position became available, she jumped at the chance. Gemma is a huge animal lover and has been very fortunate to work with animals for most of her adult life. Animal welfare is her passion and has been lucky to have had the opportunity to volunteer on neutering/vaccination campaigns in India and Malawi.
Gemma was so excited to join the amazing team at Wolds Vets, especially since we have recently achieved a gold certificate as a cat friendly clinic!
At home, Gemma has 2 rescue dogs and 4 rescue cats and also fosters cats for a small local cat rescue. On days off, Gemma enjoys walking her dogs at the beach and exploring the Lincolnshire Wolds. Gemma also enjoys spending time with her family and friends.
Holly
Dispensary Assistant
Holly is a dispensary assistant here at Wolds Veterinary Clinic, after moving across from an animal nursing assistant role.
Holly is currently studying for her SQP qualification to further build her education within pharmaceutical dispensing.
She always thought she wanted a career in the travel industry until she graduated college and realised that it just wasn’t for her! After spending time working in a dog kennels, she realised her passion for working with animals.
Holly really enjoys working for Wolds Veterinary Clinic and is excited to see what the future holds after finishing her SQP qualification.
At home, Holly has one dog, a Dachshund called Crumble. Outside of work, she enjoy taking him for walks and travelling with her partner.
Hannah
Receptionist
Hannah is a receptionist here at Wolds.
Hannah previously worked in Administration and Reception in the human healthcare sector, ranging from Pathology to Ophthalmology, but have always been an animal lover at heart, wanting to work with animals since a young age.
She was thrilled when a job became available at Wolds and jumped at the chance.
She has two fur babies at home named Nala and Simba that she rescued as 6 week old feral kittens. They were a handful but wouldn’t be without them now! She also loves horse riding, when she has the time.
When Hannah has spare time it is mostly spent in Switzerland where her partner works so is very lucky to see some beautiful scenery and do a lot of hiking.
“Working at Wolds has really given me a great work/life balance. Everyone has been so friendly and supportive since I started working here and I look forward to coming to work every day and learning more!”
What Clients Say
Because pets can’t tell you what’s wrong